FAQ

FREQUENTLY ASKED QUESTIONS

Yes, we specialize in all kinds of passport and ID photos, such as Visa, Permanent Residence, Citizenship, Work/Study permit, Firearm license, etc. Click here for the full list of formats that we provide.

Please use our Store Locator to view the prices for each location.

Please use our Store Locator to view the hours for each location. Holiday hours may vary.

There’s no appointment needed. You can simply walk into any one of our locations during their business hours. 

For Canadian passport photos, you should avoid wearing light colors, such as white, grey, or cream.

Glasses may be worn as long as the eyes are clearly visible and there is no glare. We recommend removing your glasses to improve the chance of your photo’s approval. You cannot wear tinted eyeglasses.

You can wear jewelry as long as they are not covering  your facial features. Please avoid wearing sparkly jewelry or shiny lip gloss.

No. Our professionally trained staff will be there to take your photos.

Usually, it only takes about 5 to 10 minutes for you to get your photos.

We have the most up-to-date information in our database, and the process is fully computerized, so there is no need to bring any documents.

Yes, we will stamp all the photos by default, so please let us know if you prefer not to have your photos stamped.

All location can take cash or debit.

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